WTMA logo

World Travel Market Africa

10 – 12 April 2024

CTICC, Cape Town

About WTM Africa

WTM Africa stands at the forefront of connecting the African travel and tourism industry to the world. As a premier B2B travel trade exhibition, it proudly opens its doors for both inbound and outbound markets across the continent. Annually hosted in the vibrant city of Cape Town, WTM bridges the gap between leading travel professionals and the dynamic opportunities Africa has to offer.

WTM Africa is a hub of activity, attracting close to 5,000 travel industry professionals and showcasing over 700 exhibiting companies. The event is designed to foster unparalleled networking opportunities, insightful sessions, and the chance to explore the latest trends in the travel industry.

With a keen eye on expanding horizons, WTM Africa invites approximately 45 hosted buyers from around the globe. These elite buyers are carefully selected from both emerging and traditional markets, ensuring a diverse and comprehensive representation of the global travel industry.

Join us at WTM Africa to discover, connect, and innovate within the ever-evolving landscape of African travel and tourism. Together, let’s shape the future of travel.

GTA’s Stand Number: P40, Hall 1

Contact Details: mputle@gauteng.net

WTM Africa Conference Programme

Develop your knowledge and understanding of the travel industry across three days in the Spotlight Theatre, Inspire Theatre, Travel Tech Theatre, and Global stage. Find out more about our expert speakers or view all the session details below.

Wednesday, 10 April 2024

Offficial Opening

08:15

Mandisa Magwaxaza | Global Stage |  08:15 – 09:30


09:30 | 2 sessions

Registration, TIFA 2024
Papy Luzala | Global Stage | 09:30 – 10:15
Investment

Ribbon Cutting Ceremony
City of Cape Town Stand | 09:30 – 09:45


10:15

Guest Speaker – Special Address, TIFA 2024
Global Stage | 10:15 – 10:35
Investment


10:30 | 4 sessions

Breaking the Stigma: Fostering Open Dialogue on Mental Health
Shireen Onia | Brain Box, in partnership with Mastercard & Glyde |10:30 – 11:30
Tourism Pulse

Harnessing AI for Business Optimization
Nazareen Ebrahim | Future Theatre | 10:30 – 11:15
Technology

Leaders in Responsible Tourism
Harold Goodwin, Julie Cheetham, James Fernie, Chas Prettejohn, Michael Boyce, Johan Maree
Spotlight Theatre | 10:30 – 11:15
Sustainable Tourism

Payment challenges that impact Intermediaries & suppliers in the travel ecosystem
Paulina Klotzbucher, Mbali Mngomezulu | Inspire Theatre, Powered by FNB PayPal | 10:30 – 11:15
Technology


10:35

Insights Exchange: The Future of Tourism Investment
Global Stage | 10:35 – 10:55
Investment


10:55

Keynote Address
Global Stage | 10:55 – 11:20
Investment


11:25

Session 1: Ministerial Action Leadership Roundtable
Global Stage | 11:25 – 12:25
Investment


11:30 | 2 sessions

Can tourism broaden the mid: creating meaningful connections and celebrating diversity

Harold Goodwin, Aziz Abu Sarah, Marc Gwamaka | Spotlight Theatre | 11:30 – 12:15
Sustainable Tourism

The Future of LGBTQ+ Travel Marketing in Africa
Martina Barth, Luke Lalin | Inspire Theatre, Powered by FNB PayPal | 11:30 – 12:15
Inclusivity


12:30 | 6 sessions

Adventure for All Abilities: A Conversation with Warrior On Wheels Foundation
Deirdré Gower, Damian Gower | Inspire Theatre, Powered by FNB PayPal | 12:30 – 14:15
Inclusivity

How to grow and sustain an engaged audience and use storytelling to boost content on your social media channels
Nidha Narrandes | Brain Box, in partnership with Mastercard & Glyde | 12:30 – 13:30
Technology

Investment And Business Opportunities Presentation – Round 1
Global Stage | 12:30 – 12:45
Investment

Leveraging the newly established Africa Private Sector Alliance as a strategic driver for intra-Africa Travel
Septi Bukula, Hassan Abdullahi Zakari, Tshifhiwa Tshivhengwa, Jillian Blackbeard
Future Theatre | 12:30 – 13:15
Tourism Pulse

Roaring Responsibly: The path towards ethical and sustainable wildlife tourism
Natalia Rosa, Dr Louise de Waal, Gavin Reynolds, Cathrine Cornwall-Nyquist
Spotlight Theatre | 12:30 – 13:15
Sustainable Tourism

Travel Leaders Lunch
The Cullinan Hotel | 12:30 – 13:45
Networking


12:45

Investment And Business Opportunities Presentation – Round 2
Global Stage | 12:45 – 13:00
Investment


13:30 | 3 sessions

Inclusive Tourism: Creating Shared Value
Glynn O’Leary, Bangu Masisi, Henko Wentholt, Harold Goodwin
Spotlight Theatre | 13:30 – 14:15
Sustainable Tourism

Reimagining African Tourism Marketing: Insights from the Africa Wonders Collaboration
Carel Stadler, Shelley Cox | Inspire Theatre, Powered by FNB PayPal | 13:30 – 14:15
Tourism Pulse

Wanderlust Data: Exploring the Digital Journeys of Travel Buyers
Mike Saunders | Future Theatre | 13:30 – 14:15
Technology


14:00 | 2 sessions

ACTION LEADERSHIP CONVERSATIONS
Global Stage | 14:00 – 14:25
Investment

Breaking Stereotypes: LGBTQ+ Marketing for African Tourism
Aisha Shaibu-Lenoir | Brain Box, in partnership with Mastercard & Glyde | 14:00 – 15:00
Inclusivity


14:30 | 3 sessions

Putting together the Payments Puzzle
Theresa Emerick | Inspire Theatre, Powered by FNB PayPal | 14:30 – 15:15
Tourism Pulse

Session 2: Building Bridges: Tourism Investment & Capital Markets
Global Stage | 14:30 – 15:20
Investment

The Business of Conservation: A Case Study in Adding Value Through Responsible Land Use
Adrian Gardiner | Spotlight Theatre | 14:30 – 15:15
Sustainable Tourism


15:20

Investment And Business Opportunities Presentation – Round 3
Global Stage | 15:20 – 15:35
Investment


15:30 | 4 sessions

Breaking into the Market: The Importance of Halaal Tourism
Hafsa Gaher | Brain Box, in partnership with Mastercard & Glyde | 15:30 – 16:30
Inclusivity

Exploring the Ecosystem of Accessible Tourism and Economic Benefits
Briony Brookes, Lois Strachan, Winston Fanie, Tarryn Tomlinson
Future Theatre | 15:30 – 16:15
Inclusivity

Local indigenous food identities – contributions to sustainability transitions

Loubie Rusch, Rupert Koopman, Tapiwa Gudza, Rirhandzu Marivate, Jocelyn Myers-Adams
Spotlight Theatre | 15:30 – 16:15
Sustainable Tourism

Telling the full story. How to collaborate with journalists for impactful coverage
Iga Motylska, Kimmie Conner, Dorine Reinstein, Harriet Owalla, Adele Mackenzie
Inspire Theatre, Powered by FNB PayPal | 15:30 – 16:00
Media


15:35

Investment And Business Opportunities Presentation – Round 4
Global Stage | 15:35 – 15:50
Investment


15:50

Investment And Business Opportunities Presentation – Round 5
Global Stage | 15:50 – 16:05
Investment


16:10

SESSION 3: FIRE SIDE CHAT: COMPETITIVENESS AND SOFT INFRASTRUCTURE – BEST PRACTICE CASE STUDIES
Global Stage | 16:10 – 16:30
Investment


16:15

Africa Travel Week Media Awards
Alderman James Vos, Natalia Rosa | Inspire Theatre, Powered by FNB PayPal | 16:15 – 17:00
Media


16:30

Investment And Business Opportunities Presentation – Round 6
Global Stage | 16:30 – 16:45
Investment


16:45

Closing Remarks
Global Stage | 16:45 – 16:50
Investment


17:00

Business Exchange Session / Networking Sessions B2B & B2G Meetings WTM Africa Exhibition Visit
Global Stage | 17:00 – 18:00
Investment


18:15

Welcome Cocktail
Global Stage | 18:15 – 20:00
Investment

Thursday, 11 April 2024
09:00

Registration. Welcome and Opening Remarks

Global Stage | 09:00 – 10:15
Investment


10:15

Address by Guest Speaker
Global Stage | 10:15 – 10:30
Investment


10:30 | 4 sessions

Solving the Staff Crisis in Hospitality with AI: A New Dawn
Tamina Würth | Future Theatre | 10:30 – 11:15 | Sponsored by Profitroom
Technology

The 7 most important tenets of selling!
Lanese Carstens | Brain Box, in partnership with Mastercard & Glyde | 10:30 – 11:30
Tourism Pulse

The Return of Chinese Outbound Travel – how to penetrate the world’s largest source market
Marcus Lee | Inspire Theatre, Powered by FNB PayPal | 10:30 – 11:15
Tourism Pulse

Welcome and Opening
Carol Weaving, Alderman James Vos | Spotlight Theatre | 10:30 – 10:40
Sustainable Tourism


 10:35

SESSION 4. CLOSING AFRICA’S CONNECTIVITY AND MOBILITY INFRASTRUCTURE GAP
Global Stage | 10:35 – 11:25 | Investment


10:40

The Responsible Tourism Movement has been going for two decades – what have we learnt.
Harold Goodwin | Spotlight Theatre | 10:40 – 11:10
Sustainable Tourism


 11:10

Positive Impact Tourism
Emilie Hagedoorn, Nwabisa Mjoli, Kim Weber, Harold Goodwin, Michael Lutzeyer
Spotlight Theatre | 11:10 – 12:00
Sustainable Tourism


 11:20

Forging a Pan-African Tourism Private Sector Alliance for Sustainable Accelerated Growth & Development
Susan Ongalo, Nompumelelo Mabuza, Ola Wright, Glenton de Kock
Future Theatre | 11:20 – 11:55
Technology


 11:30 | 2 sessions

Investment And Business Opportunities Presentation – Round 7
Global Stage | 11:30 – 11:45
Investment

WTM Africa China Tourism Forum
Marcus Lee, Keitumetse Setlang, Damasi Mfugale, Xusheng Wang, Nan Dan
Inspire Theatre, Powered by FNB PayPal | 11:30 – 12:15
Tourism Pulse


11:45

Session 5: Green Tourism Investments
Global Stage | 11:45 – 12:45
Investment


12:00 | 3 sessions

Elevating Hospitality Excellence: The Exclusive Hospitality Concepts Discussion
Francine Zana | Brain Box, in partnership with Mastercard & Glyde | 12:00 – 13:00
Tourism Pulse

Responsible Tourism: What is the future of certification?
Lisa Scriven, Harold Goodwin, Julie Cheetham, Emilie Hagedoorn, Tom Fels, Ruth Crichton
Spotlight Theatre | 12:00 – 12:40
Sustainable Tourism

Sustainability and Social Cohesion
Mandisa Magwaxaza, Dr Andrea Ferry | Future Theatre | 12:00 – 12:20
Sustainable Tourism


 12:30 | 2 sessions

Beyond Voyeurism. Crafting authentic community tourism experiences
Delphino Machikicho | Future Theatre | 12:30 – 13:15
Sustainable Tourism

Inclusion Begins at Home: DEI Strategies to Create More Welcoming Tourism Businesses in Africa
Amine Gabbouj | Inspire Theatre, Powered by FNB PayPal | 12:30 – 13:15
Inclusivity


 12:40

The Cape Town Experience of Responsible Tourism
Harold Goodwin, Dr. Theuns Vivian | Spotlight Theatre | 12:40 – 13:10
Sustainable Tourism


 12:45

Investment And Business Opportunities Presentation – Round 8
Global Stage | 12:45 – 13:00
Investment


 13:10

Responsible Tourism at the V & A Waterfront
Harold Goodwin | Spotlight Theatre | 13:10 – 13:50
Sustainable Tourism


 13:30 | 3 sessions

AI in Hospitality: Transforming Guest Experiences and Operations
José Soares, Louise Hibbert, Michael Cowen, Amy Branford | Future Theatre | 13:30 – 14:15
Technology

Fostering Inclusion: Strategies for Creating an LGBTQ+ Welcoming Organization
Michael Gladwin | Brain Box, in partnership with Mastercard & Glyde | 13:30 – 14:30
Inclusivity

What’s Next in Hotel Tech: From Wired to WOW
Samantha Williams | Inspire Theatre, Powered by FNB PayPal | 13:30 – 14:15
Technology


 13:50

Kerala Village Life Experiences
Harold Goodwin | Spotlight Theatre | 13:50 – 14:00
Sustainable Tourism


 14:00 | 2 sessions

Session 6: Hospitality Sector Investment Outlook
Global Stage | 14:00 – 14:55
Investment

Transparent Reporting
Harold Goodwin, Julie Cheetham | Spotlight Theatre | 14:00 – 14:20
Sustainable Tourism


 14:20

Nature Positive Tourism
Harold Goodwin, Wilfred Chivell, Miha Logar, Michel Girardin, Isabelle Tomkins
Spotlight Theatre | 14:20 – 15:00
Sustainable Tourism


14:30 | 2 sessions

Payments trends, solutions , new way of business – B2B
Mbali Mngomezulu, Paulina Klotzbucher | Future Theatre | 14:30 – 15:15
Technology

Sustainable Seychelles: Nurturing Paradise – A Discussion on Eco-Conscious Tourism
Bernadette Willemin | Inspire Theatre, Powered by FNB PayPal | 14:30 – 15:15
Sustainable Tourism


 15:00 | 3 sessions

Empowering Youth in Conservation Tourism: Moulding the Custodians of Nature’s Future
Leah Mulenga | Brain Box, in partnership with Mastercard & Glyde | 15:00 – 16:00
Inclusivity

Investment And Business Opportunities Presentation – Round 9
Global Stage | 15:00 – 15:15
Investment

Marketing Responsible Tourism
Harold Goodwin, Tinyiko Mageza | Spotlight Theatre | 15:00 – 15:30
Sustainable Tourism


 15:15

Session 7: Technology and Innovation
Global Stage | 15:15 – 16:15
Investment


 15:30 | 3 sessions

Cape Town’s Muslim Tourism: Mapping Future Growth Together
Hafsa Gaher, Carel Stadler, Fayrouz Holliday-October
Inspire Theatre, Powered by FNB PayPal | 15:30 – 16:15
Inclusivity

Hospitality Heroes: Stories of Women Shaping The Future Of Hospitality
Lee-Anne Singer, Kim Weber, Leonie Andereya, Shannon Smuts, Jocelyn Myers-Adams
Future Theatre | 15:30 – 16:15
Tourism Pulse

Mejdi Travel – Dual Narative Tours
Harold Goodwin, Aziz Abu Sarah | Spotlight Theatre | 15:30 – 15:45
Sustainable Tourism


 15:45

Launch of the ICRT Southern Africa Network
Harold Goodwin, Julie Cheetham, Bangu Masisi, Glynn O’Leary, Ruth Crichton, Emmie Hagedorn
Spotlight Theatre | 15:45 – 16:00
Sustainable Tourism


 16:00

WTM Africa Responsible Tourism Awards Ceremony
Mandisa Magwaxaza | Spotlight Theatre | 16:00 – 17:00
Sustainable Tourism


 16:15 | 2 sessions

Investment And Business Opportunities Presentation – Round 10
Global Stage | 16:15 – 16:30
Investment

Navigating Excellence in Tourism, Hospitality, Retail, and Corporate
Shireen Onia, Michelle Page
Brain Box, in partnership with Mastercard & Glyde | 16:15 – 16:45
Tourism Pulse


 16:30

Closing Remarks And Vote Of Thanks
Global Stage | 16:30 – 16:40
Investment


 16:45

BUSINESS EXCHANGE SESSION B2B & B2G Meetings
Global Stage | 16:45 – 17:45
Investment


 17:00 | 2 sessions

Festivals at WTM Africa
Across the Show Floor | 17:00 – 19:00
Networking

WTM Africa Responsible Tourism Awards Celebration
Spotlight Theatre | 17:00 – 17:30
Sustainable Tourism


 19:00

Gala Dinner
Global Stage | 19:00 – 23:00
Investment

 

Friday, 12 April 2024
08:30

PROJECT SITE VISITS
Global Stage | 08:30 – 14:00
Investment


10:00

WTM AFRICA EXHIBITION VISIT
Global Stage | 10:00 – 18:00
Investment


10:30 | 3 sessions

Can any long-haul destination really be Net-Zero? The challenges and innovations of sustainable long-distance travel
Linden Birns, Dr. Theuns Vivian, David King, Farai Chireshe, Captain Paul Wilson
Spotlight Theatre | 10:30 – 11:15
Tourism Pulse

Connecting the dots: from local impact to global markets
Lisa Scriven | Brain Box, in partnership with Mastercard & Glyde | 10:30 – 11:30
Sustainable Tourism

Why Tourism Matters: the key factors to help us harness the sector’s growth potential
Tshifhiwa Tshivhengwa | Inspire Theatre, Powered by FNB PayPal | 10:30 – 11:15
Business Travel


11:30 | 3 sessions

Cultivating Connections: The Art of Building Successful Business Relationships in the Global Landscape
Glenton de Kock | Inspire Theatre, Powered by FNB PayPal | 11:30 – 12:15
Business Travel

One year down the line. What changes has the Adventure Tourism Self-Regulation brought?
Andre du Toit, Julia Louw, Natalia Rosa, David Frost
Spotlight Theatre | 11:30 – 12:15
Tourism Pulse

Technology for Responsible Tourism
Harold Goodwin, Julie Cheetham, Jarrod Lyons, Ruth Crichton, Emma Muller, Alexis Cronin, Michael Boyce
Future Theatre | 11:30 – 12:15
Sustainable Tourism


12:00

Bridging The Digital Divide
Phakamile Hlazo | Brain Box, in partnership with Mastercard & Glyde | 12:00 – 13:00
Tourism Pulse


12:30 | 2 sessions

Restoring Confidence in Tourism with Tech-Driven Safety
Andre du Toit, Natalia Rosa, David Frost | Future Theatre | 12:30 – 13:15
Technology

The Power of Meetings: Data to Strategy
Glenton de Kock | Inspire Theatre, Powered by FNB PayPal | 12:30 – 13:15
Business Travel


13:30 | 4 sessions

Is this the Africa you think you know? The 2024 ATW Trends Report Unveiled
Michael Gladwin, Lindiwe Sangweni, Glenton de Kock, Christy Tawii
Spotlight Theatre | 13:30 – 14:15 | Tourism Pulse

Navigating the Corporate Horizon: Unveiling the Economic Impact of MICE and Business Travel
Nick Nagle | Inspire Theatre, Powered by FNB PayPal | 13:30 – 14:15
Business Travel

Responsible Tourism Drop-in Surgery Brain Box
Harold Goodwin | Brain Box, in partnership with Mastercard & Glyde | 13:30 – 15:00 Sustainable Tourism

The Vital Role of Online Payments that will Fuel the Future of Travel and Tourism
Tahir Emrah Tuzun | Future Theatre | 13:30 – 14:15
Technology


14:30 | 3 sessions

Global Trends of Wellness and How To Harness Them
Dr Kathleen Green, Gisèle Wertheim Aymés | Future Theatre | 14:30 – 15:30
Tourism Pulse

Mental Wellness is the Next Big MICE Trend
Nick Nagle, Tshifhiwa Tshivhengwa, Glenton de Kock
Inspire Theatre, Powered by FNB PayPal | 14:30 – 15:15
Business Travel

Uncovering the hidden gems of guest experience in 2024
Annie Galvin, Marie Elefteriou, Seán Hough | Spotlight Theatre | 14:30 – 15:15
Technology


15:15

Building Bridges: Successful Partnerships in African Tourism
Jillian Blackbeard | Brain Box, in partnership with Mastercard & Glyde | 15:15 – 16:00
Tourism Pulse

Directions & Guidelines

Welcome to the Host City of Cape Town

Cape Town, the Host City of Africa Travel Week, is Africa’s leading festivals and events destination. The city ranks among the world’s top destinations to visit and has all the attributes that appeal to people looking for a great city in which to live, work, study, play and invest.

Accommodation during your Stay

If you’re joining WTM Africa, we have arranged discounted accommodation rates at conveniently located hotels. 

Please take note of the reference numbers provided below when booking.

Southern Sun

1. Southern Sun The Cullinan – 4648806
2. Southern Sun Waterfront – 4648807
3. Garden Court Victoria Junction – 4648808
4. Stay Easy City Bowl – 4648809
5. Southern Sun Cape Sun – 4648820

Contact Information: CapeTown.GroupReservations@southernsun.com
*Limited Spaces

Hotel Sky

Reference – WTM 2024
Contact Information: 
reservations.capetown@hotelsky.co.za

The Capital 15 on Orange

Reference – WTM 2024 
Contact Information: 
15onorange@thecapital.co.za 

The Venue

CTICC (Cape Town International Convention Centre) Convention Square,
1 Lower Long St, Cape Town, 8001, South Africa

2024 Dates

Wed 10 April: 10:00 – 18:00
Thu 11 April: 10:00 – 19:00
Fri 12 April: 10:00 – 16:00

The Cape Town International Convention Centre (CTICC) is Africa’s premier exhibition and convention centre and is located in the heart of Cape Town. Whether you’re traveling from near or afar we have the information that will make it easy for you to attend WTM Africa.

Arriving by Air

WTM Africa attracts travel professionals from all over the world. If you are traveling to Cape Town, South Africa you can fly directly to Cape Town International Airport from many major International cities or you can connect easily from Johannesburg's OR Tambo airport which is serviced by a wide range of airlines. We suggest that you book your flights well in advance for WTM Africa.

Arriving by Bus or Coach

Luxury air-conditioned coaches and shuttle buses regularly run between the airport, hotels, the city centre and most major tourist destinations. MyCiTi Shuttles offer efficient and safe public transport across the city. The CTICC is conveniently located on one of the MyCiti routes, which runs from the airport to the city.

Arriving by Road

One of the most popular landmarks in Cape Town, the CTICC is easy to access but consider morning traffic if travelling from out of the city center. Parking at the CTICC is never a problem, with over 1 400 secure, easily accessible on-site parking bays available to visitors. There is also a dedicated drop off and pick up zone for Uber

The world’s most influential
travel and tourism event

Speakers

Aaron Munetsi

Chief Executive Officer

Adele Mackenzie

Editor

Adrian Gardiner

Chairman & Co-Founder of Mantis Collection

Aimee Lentz

Vice President Jnr.

Aisha Shaibu-Lenoir

Founder

Alderman James Vos

Mayoral Member for Economic Growth

Alexis Cronin

Co-Founder & COO

Amine Gabbouj

Coordinator

Amy Branford

Regional Sales Manager

Andre du Toit

Executive Head

Annie Galvin

Director of Client Success and Operations

Anshuman Khanna

Manager Business Development

Ari Adnan Cibari

Regional Manager – Africa

Aziz Abu Sarah

Co-founder

Bangu Masisi

Executive Director at Sapphire Corporate Solutions

Bernadette Willemin

Director General for Marketing at Tourism Seychelles

Brett StClair

Co-Founder

Briony Brookes

PR & Comms Manager at Cape Town Tourism

Captain Paul Wilson

Captain and Training Captain

Carel Stadler

Marketing Partnerships Manager

SMMEs at #VisitGauteng Stand P40

Activations

Specialised Packages created for WTM Africa

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Ekurhuleni
Johannesburg
Sedibeng
Tshwane
West Rand

Media

Gauteng Tourism to Showcase Bleisure and Workcation Offerings at World Travel Market Africa 2024

Gauteng Tourism to Showcase Bleisure and Workcation Offerings at World Travel Market Africa 2024

9 April 2024 Press Release, World Travel Market

Johannesburg – Gauteng Tourism Authority (GTA) the official destination marketing agency for the Gauteng City

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