Epsidon Technology Holdings, based in Centurion, Gauteng, is hiring a Receptionist and Office Administrator to join their team. This permanent position falls under the division of Epsidon Management & Marketing Consultancy, within the company’s Office Services – CEN unit. The role is ideal for someone looking to start a career or build on previous experience in administration.
Role Overview
The Receptionist and Office Administrator at Epsidon Technology Holdings serves as the first point of contact for visitors and clients. They ensure the office remains professional and welcoming. The role includes answering calls, managing office supplies, scheduling meetings, and supporting daily operations. This position offers an opportunity to develop diverse skills while contributing to the office’s smooth functioning.
Key Responsibilities
Reception Administrative Duties
- First Point of Contact: The Receptionist must create a professional atmosphere. They should ensure the reception area is tidy and welcoming.
- Client Interaction: The individual will answer the telephone and direct calls, greet clients, and handle deliveries.
- Security Management: They will control building access and ensure safety protocols are followed.
- Meeting Room Management: The role involves assisting staff with meeting room bookings and ensuring meeting spaces are properly set up.
- Coffee Station Management: The Receptionist will prepare the coffee station daily, ensuring all supplies are in place.
- Mail and Deliveries: The role includes receiving and distributing mail and deliveries.
- Relief Receptionists: The Receptionist will organize a schedule for relief staff and train new receptionists.
General Office Duties
In addition to reception tasks, the Receptionist and Office Administrator will communicate with the Branch Manager or building supervisor for any office-related issues. The role also involves collaborating with IT to ensure the telephone system works smoothly. The Receptionist will support branch staff by addressing maintenance needs and managing internal office issues.
Office Administration Duties
- Inventory Control: The individual will maintain stock levels for office supplies and stationery.
- Health and Safety: They will manage the branch’s health and safety sign-in register, and oversee cleaning rosters.
- Training and Leave Management: The Receptionist will update the training register and maintain the shared leave calendar for the branch.
Qualifications and Experience
Educational Requirements
Candidates must have at least a Matric (Grade 12) qualification. They should also be proficient in computer skills, particularly in Microsoft Office.
Experience and Skills
Applicants should have 2 to 3 years of experience in a Receptionist or Office Administrator role. Strong communication skills, both verbal and written, are crucial for interacting with clients and team members. Other key skills include:
- Proactive Approach: The candidate should take the initiative and anticipate the office’s needs.
- Relationship Building: The role requires the ability to build and maintain professional relationships with staff and clients.
- Problem-Solving: The Receptionist must resolve any challenges that arise in the office.
- Attention to Detail: Precision and organization are essential to ensure smooth office operations.
The candidate must be fluent in English and have reliable transport and a valid driver’s license. This is necessary since the office is located in Centurion, requiring daily commuting.
Office Environment and Working Hours
This role is office-based, and candidates are expected to follow a semi-formal dress code. Working hours are from 08:00 to 17:00, Monday to Friday. Additionally, the successful candidate will undergo a three-month probationary period to ensure a good fit within the company’s culture and requirements.
Apply Now
The Receptionist and Office Administrator position at Epsidon Technology Holdings is an exciting opportunity for those looking to start a career in office administration. This diverse role combines client interaction, administrative support, and office management. The position offers a chance to develop a variety of skills while ensuring the office operates efficiently.
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