Are you passionate about Information Technology and looking for an opportunity to grow in a dynamic environment? ADvTECH, one of Africa’s leading private education providers, is offering an exciting internship opportunity at Rosebank College, located in Johannesburg, Gauteng.
If you have a desire to gain hands-on experience in the IT sector and contribute to the educational development of thousands of students, then the ICT Intern position may be just the right fit for you.
About Rosebank College and ADvTECH Group
Rosebank College is part of the Independent Institute of Education (IIE), which is a proud member of the ADvTECH Group. Established in 1909, Rosebank College has grown into a major educational institution with a student population exceeding 30,000 students nationwide. ADvTECH, the parent company, is one of Africa’s leading private education providers, with a strong focus on academic excellence, innovation, and student success.
As the institution continues to evolve and expand, it invites enthusiastic individuals to join its team and contribute to shaping the future of education. This is an incredible opportunity for those who are passionate about IT and want to make a tangible difference within the education sector.
Key Responsibilities of the ICT Intern at Rosebank College
The role of the ICT Intern at Rosebank College focuses on providing desktop support and assisting in the installation and maintenance of hardware, software applications, and operating systems for staff across the campuses. The intern will be working within a supportive team environment, gaining valuable experience while professionally learning and developing technical skills.
1. Desktop Support
The primary responsibility of the ICT Intern is to provide Level 1 desktop support. This includes troubleshooting software issues, identifying underlying technical problems, and repairing hardware. The intern will be required to gather detailed information from users regarding the issues they are experiencing, such as error messages or specific problems with software or hardware.
Once the issue has been identified, the intern will follow a set of troubleshooting procedures, which may involve uninstalling or reinstalling software, diagnosing hardware problems, and ensuring that users can continue with their work without further interruptions.
2. Software Installations
In addition to desktop support, the ICT Intern at Rosebank College will be involved in software installations. This task requires ensuring that system requirements for software are met and selecting the necessary components to install for the users. Before installation, the intern will also need to check for existing versions of the software and verify whether device drivers or plugins have been correctly installed.
The intern will create or update program folders and files, add configuration data like environment variables or Windows registry entries, and ensure that the software is accessible to the user. Tasks will also include creating shortcuts, links, or bookmarks and ensuring that necessary components, such as Daemons or Windows services, run automatically.
3. Hardware Installations
The ICT Intern will also be responsible for installing hardware in accordance with the company’s standard operating procedures. This includes setting up new devices and ensuring that they meet the necessary specifications and configurations for optimal use.
4. Continuous Professional Development
One of the key components of this internship is the opportunity for continuous professional development. The intern will learn valuable technical skills, such as problem-solving and troubleshooting methods, while working in a real-world environment.
This hands-on experience will be crucial for building a strong foundation for a successful career in Information Technology.
Qualifications and Experience Required
To apply for the ICT Intern position at Rosebank College, candidates must meet the following educational and experience requirements:
Minimum Qualifications:
- A Certificate or Diploma in Information Technology.
Ideal Qualifications:
- A Degree in Information Technology will be highly beneficial but is not mandatory.
Experience:
- While this is an entry-level position, candidates should have at least one year of experience working within a team environment. Previous experience in IT support or a related field will be an advantage.
Other Requirements:
- A clean criminal record is mandatory.
- Knowledge of standard operating systems, IT policies, and procedures is essential.
- Familiarity with the ADvTECH Group IT framework will be beneficial.
Key Competencies for Success
The ICT Intern must possess strong communication skills, allowing them to interact effectively with staff and management at all levels. In addition, the following competencies are crucial for success in this role:
- Problem Solving: The intern must be able to quickly identify issues and develop solutions to resolve them efficiently.
- Planning and Organising: The intern must demonstrate the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Results-Driven: The intern should have a proactive mindset, striving to deliver high-quality results that meet the needs of the users and the institution.
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This internship offers an excellent opportunity for those looking to build a career in IT within the education sector. By joining Rosebank College, the intern will gain exposure to a variety of IT tasks, enhance their technical skills, and work in a supportive environment. Moreover, the experience gained will provide a solid foundation for future career development within ADvTECH or the broader IT industry.
With Rosebank College’s commitment to academic excellence and innovation, the ICT Intern will be an integral part of a forward-thinking team dedicated to shaping the futures of its students. If you are ready to embark on a rewarding career in IT and contribute to a thriving educational institution, apply today!
