The Department of Home Affairs has recently shifted South Africa’s identity document landscape. Introducing an extended rollout of smart ID cards to naturalised citizens and permanent residents from visa-exempt countries. As part of this initiative, Home Affairs has also extended its Saturday office hours. This will happen throughout May 2025 to accommodate the expected influx of applicants.
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A Modern Approach to Identity Management
This move is part of a broader government effort to modernise identity documentation, boost security, and improve service delivery. The green barcoded ID book-once the standard form of identification for South Africans-is gradually being phased out in favour of the more secure and tech-savvy smart ID card.
According to Home Affairs, “This rollout marks a significant step in modernising identity documentation, improving security, and enhancing service delivery.”
The transition from the older barcoded ID system to smart ID cards is being implemented in phases to manage volumes effectively and ensure a smooth application process for all eligible individuals.
Who Qualifies in Phase One?
The first phase of this rollout specifically targets naturalised citizens and permanent residents who are currently in possession of green barcoded ID books. These applicants must be from the list of 106 visa-exempt countries, as determined by the Department of Home Affairs.
Verification during this phase includes:
- Cross-checking applicant details against the National Population Register (NPR)
- Verifying the applicant’s country of birth to confirm eligibility under the list of visa-exempt nations
- Ensuring the green barcoded ID book is valid and authentic
Applicants who do not qualify in this phase will be considered during Phase 2, which is currently being planned. This next stage will include individuals currently excluded, such as first-time applicants and those from non-listed countries.
Where and How to Apply
Applications for smart ID cards under this new rollout can be made at:
- All Live Capture Offices
- Selected bank branches
- Online via the eHomeAffairs portal: Applicants can now register, complete forms, and book appointments online.
- Branch Appointment Booking System: This tool allows applicants to schedule in-person visits for greater convenience.
These measures are designed to streamline the application process and reduce waiting times, particularly in busy metropolitan areas.
Extended Saturday Hours in May 2025
To support this rollout and accommodate as many applicants as possible, Home Affairs offices that offer smart ID card services will operate with extended hours on the following Saturdays:
- 🗓 Saturday, 17 May 2025 – 08:00 to 13:00
- 🗓 Saturday, 24 May 2025 – 08:00 to 13:00
- 🗓 Saturday, 31 May 2025 – 08:00 to 13:00
The department has urged all eligible individuals to take advantage of these additional hours to avoid long queues and missed deadlines.
Cost and Fee Waivers
The cost of applying for a smart ID card is R140. However, there’s good news for senior citizens: Applicants who are 60 years and older are exempt from this fee.
It’s important to ensure that all applications are accompanied by the necessary documents and that fees are paid (where applicable) to avoid delays or rejections.
The Road Ahead: What to Expect in Phase 2
Phase 2 of the smart ID card rollout is still in the planning phase and will bring relief to a broader demographic, including:
- First-time ID applicants
- Residents from countries not included in the initial list of 106 visa-exempt nations
- Permanent residents and other groups who may not have met the requirements for Phase 1
This phased approach ensures a smoother transition to smart ID cards without overwhelming the department’s resources.
Final Thoughts
South Africa’s move towards secure, digitised identity documentation reflects a global trend of embracing modern technology for governance and security. By extending office hours and launching the eHomeAffairs platform, the Department of Home Affairs is making it easier for eligible citizens and residents to make the switch.
Naturalised citizens and permanent residents with green barcoded ID books need to apply within the designated timeframe and take advantage of extended operating hours. This initiative is not just about new cards-it’s about building a more secure, efficient, and future-ready South Africa.
