SARS Refund Tracker: How to See Exactly When You’ll Get Paid
If you’ve recently filed your tax return with the South African Revenue Service (SARS), you’re probably asking one big question: “When will I get my refund?” The good news is that you don’t have to guess anymore. Thanks to the SARS Refund Tracker, you can now check the status of your refund at any time.
In this article, we’ll explain how the tracker works, how to use it, and what to do if there are delays in receiving your money.
ALSO READ: Why Your SARS Refund Is Delayed — And What You Can Do About It
What is the SARS Refund Tracker?
The SARS Refund Tracker is a feature available on the SARS eFiling website and the SARS MobiApp. It helps you monitor the progress of your tax refund — from the time you file your return to when the money is paid into your bank account.
This tool gives you real-time updates so you know exactly where your refund is in the process. It’s fast, easy to use, and saves you the trouble of calling SARS or visiting a branch.
Why You Should Use the SARS Refund Tracker
There are several good reasons to check your refund status using the tracker:
- Get real-time updates on your refund progress.
- Avoid long phone calls to the SARS contact centre.
- Spot issues early (like a delay due to missing documents or incorrect banking details).
- Check from anywhere, anytime — on your computer or mobile phone.
The SARS Refund Tracker makes the refund process more transparent and less stressful.
How to Access the SARS Refund Tracker
You can use the SARS Refund Tracker on:
- SARS eFiling Website
Log in to your profile, then go to “My Returns” or “Tax Status”. - SARS MobiApp
Download the app on your smartphone and log in to check your refund status on the go.
Important: Make sure your contact details and banking information are correct. If not, it may delay your refund.
How to Track Your Refund – Step by Step
Here’s how to check your SARS refund status:
Step 1: File Your Return
Submit your tax return using eFiling or the MobiApp.
Step 2: Log In
Access your SARS profile using your username and password.
Step 3: Go to “Tax Status” or “Returns History”.
Look for a section that shows your latest assessments and refund details.
Step 4: Check Refund Progress
The tracker will show if your refund is:
- Being assessed
- Under verification
- Approved
- Already paid
If SARS needs any documents or if there’s an issue, you’ll see a note asking you to take action.
How Long Does an SARSS Refund Take?
SARS usually pays refunds within 7 to 21 business days after assessing your return — but only if everything is in order. Delays may happen if:
- Your bank details need to be verified.
- You’re selected for an audit or review.
- You have missing or incorrect information.
- You owe SARS from a previous tax year.
The SARS Refund Tracker helps you see these issues as soon as they happen, so you can fix them quickly.
According to SARS, most refunds are processed smoothly if there are no errors or delays in verification.
What Causes Refund Delays?
If you’ve waited longer than 21 working days, here are a few possible reasons:
- ❌ Incorrect banking details
- ❌ Outstanding documents requested by SARS
- ❌ Identity verification required
- ❌ Unpaid taxes or debts from past years
Always respond to SARS messages as soon as possible and double-check your personal and bank info on your eFiling profile.
What to Do If You Still Haven’t Been Paid
If the SARS Refund Tracker says your refund is “paid”, but the money isn’t in your account:
- Recheck your banking details on eFiling.
- Review your Statement of Account (ITSA) on eFiling to see if the refund was used to settle a previous debt.
- Call SARS at 0800 00 7277 or visit your nearest branch.
- Log a refund query on eFiling if needed.
The tracker will also show if there are any notes from SARS explaining the delay.
Tips to Get Your Refund Faster
- File your return early in the tax season.
- Make sure your details are accurate, especially your banking information.
- Respond quickly to any requests from SARS for documents or verification.
- Use the SARS Refund Tracker regularly to stay updated.
READ MORE: Forgot Your SARS Password? Here’s How to Reset It Without Visiting a Branch
SARS Refund Tracker Makes Tax Season Easier
The SARS Refund Tracker is a must-have tool for every South African taxpayer. It keeps you informed, helps you avoid delays, and gives you peace of mind during tax season.
Whether you’re expecting a big refund or just want to make sure your return is processed correctly, this tool helps you stay in control. With just a few clicks, you can know exactly where you stand — and when your money is coming.
