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How to Update Parent Contact Details on the GDE Admissions System

Keeping your contact details up to date on the Gauteng Department of Education (GDE) Admissions System is vital for staying informed throughout the application process. Whether it’s a phone number change or a new home address, this simple task ensures you receive important updates about your child’s school application. However, there are a few things to remember to avoid complications.

Step-by-Step Guide to Updating Your Contact Details

To ensure your contact information is accurate and up to date, follow these simple steps:

  1. Log into Your GDE Admissions Account
  2. Navigate to ‘My Profile’
    • Once logged in, go to the ‘My Profile’ section where your personal details are listed.
  3. Select ‘Edit Contact Details’
    • Choose the option to update your phone number, home address, or work number.
  4. Make the Necessary Changes
    • You can update your phone number multiple times during the application period. Ensure you provide the correct, active number to receive notifications.
  5. Save Changes
    • After making the changes, click ‘Save’ to confirm your updates.

What Happens if You Can’t Update Your Details Online?

In some cases, you might face technical issues while trying to update your details. Here’s what to do:

  • Contact the GDE Helpline: Call the GDE helpline at 0800 000 789 for assistance.
  • Reach out to Your Child’s Current School: For issues related to your ID number or other critical details, visit or contact your child’s school directly.

Key Things to Remember When Updating Your Contact Information

  1. Active Contact Information is Essential
    A reliable cellphone number is crucial for receiving SMS notifications about your application. Without it, you might miss out on important updates.
  2. Be Cautious When Updating Critical Information
    Changing sensitive details like your ID number after submission may lead to the deletion of your application. In such cases, you will need to reapply, which can delay your process.
  3. Address Changes Could Lead to Application Deletion
    If you modify your home address after submitting your application, your details could be deleted, requiring you to re-register. Double-check your address before submitting it.
  4. Stay Informed with SMS Alerts
    Once your contact details are updated, ensure you’re signed up for SMS alerts, which will notify you of important updates on your application status.

Why Updating Your Contact Information Matters

Keeping your contact details accurate helps the Gauteng Department of Education efficiently manage your application. Updated information ensures that you stay informed and avoid any unnecessary delays. Furthermore, an accurate profile improves your chances of securing a spot at your preferred school.

Contact Information for Assistance

If you run into any issues while updating your details, you can contact:

  • GDE Helpline: 0800 000 789
  • Your Child’s Current School for ID number or address changes.
  • For more details, visit the official GDE Admissions website or check the latest announcements.

Regularly updating your contact information on the GDE Admissions System is essential for staying informed and ensuring that your child’s application is not delayed. Take a few minutes today to double-check your details, so you don’t miss any important updates.

Have you updated your contact information yet? Let us know in the comments if you have any questions or need further assistance!

Check also: What to Bring to a GDE Walk-In Centre for 2026 Applications

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