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Water Tariffs in Joburg & Tshwane: What Consumers Need to Know

Water tariffs in Johannesburg and Tshwane have recently been revised as part of the annual municipal adjustments. Understanding these tariffs helps residents budget for their monthly water expenses and promotes responsible water consumption.

ALSO READ: What to Do During a Water Outage: Emergency Tips for Gauteng Residents

What is a Water Tariff?

water tariff is the rate or charge applied by municipalities for the supply of water services to consumers. It covers the costs of sourcing, treating, and delivering water, as well as infrastructure maintenance and development. Tariffs are generally based on the amount of water consumed, with higher usage attracting higher rates to encourage conservation. Municipalities review and adjust tariffs annually to reflect inflation, operational costs, and sustainability goals.

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Johannesburg Water Tariffs (Effective 1 July 2025)

Residential Water Tariffs

  • The first 6 kilolitres (kL) per household are provided free of charge to promote basic access.
  • Water consumption between 6 kL and 10 kL is charged at approximately R29.84 per kL.
  • Between 10 kL and 15 kL, the rate increases to about R31.15 per kL.
  • For higher consumption, prices increase progressively:
    • 15 to 20 kL: ~R43.67 per kL
    • 20 to 30 kL: ~R60.36 per kL
    • 30 to 40 kL: ~R66.01 per kL
    • Over 50 kL: ~R89.24 per kL
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Comparing Water Tariffs: Johannesburg vs Tshwane (Effective 1 July 2025)

Consumption Band (kL)Johannesburg Residential Tariff (R/kL)Tshwane Residential Tariff (R/kL)
0 – 6 (basic allowance)FreeFree
6.1 – 1029.8432.74
10.1 – 1531.1544.30
15.1 – 2043.6751.03
20.1 – 3060.3654.56
30.1 – 4066.0154.56
Over 5089.2458.42

Additional Charges

Fee TypeJohannesburg (R)Tshwane (R)
Network Access Charge (Water)Included in tariffsR185.20
Sanitation/Water Discharge RateR65.08/month levyR103.00 monthly fee
Indigent SupportFree allocation + BSPFree allocation + subsidies
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Key Takeaways

  • Both municipalities offer 6 kL of basic water free to all households to ensure affordability.
  • Tshwane tariffs escalate more steeply from 10 kL onward compared to Johannesburg’s more gradual increase.
  • Sanitation and network charges are separate and substantial monthly additions.
  • Both cities provide tariff relief for indigent customers to promote equitable access.

Residential Prepaid Meter Tariffs

  • Similar progressive tariff structure with slightly lower rates, incentivising prepaid use.
  • Free allocation of 6 kL plus annual emergency allocation of 4 kL.
  • Tariffs range from approximately R25.70 to R84.38 per kL depending on consumption slabs.
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Sanitation and Sewerage

  • A monthly water demand management levy of R65.08 is charged per dwelling unit.
  • Sanitation tariffs are charged separately, based on property classification.

Indigent and Low-Income Support

  • Residential consumers classified as indigent receive tariff relief under the City’s Expanded Social Package (ESP).
  • These customers benefit from reduced water and sanitation tariffs to ensure affordability.
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Tshwane Water Tariffs

Tshwane’s tariffs follow a similar tiered structure:

  • Basic water of 6 kL free for residential users.
  • Charges increase with consumption, encouraging water conservation.
  • Separate fixed tariffs for sanitation and bulk industrial use.
  • Discounted rates and subsidies are available for qualifying indigent customers.

Additional Information

  • Water tariffs for commercial and industrial customers are higher and subject to a 2% surcharge.
  • Tariffs are reviewed annually with increases aligned to inflation and service delivery costs.
  • Water restrictions may lead to different pricing or penalties, which municipalities enforce during drought stages.
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Tips for Consumers

  • Monitor water usage regularly to avoid high charges.
  • Use prepaid meters if available to control consumption and costs.
  • Take advantage of free water allocations and indigent support where eligible.
  • Practice water-saving techniques to reduce consumption and bills.
  • Report leaks and faulty meters promptly to avoid excessive billing.

Understanding water tariffs in Johannesburg and Tshwane is essential for every consumer aiming to manage household expenses effectively. With free basic water allocations and tiered rates designed to encourage conservation, consumers have both an opportunity and responsibility to use water wisely.

While the pricing structures differ slightly between municipalities, the increasing tariffs reflect the rising costs of sourcing, treating, and delivering safe water to communities. Additional charges for sanitation and network maintenance also form part of monthly bills, necessitating careful budgeting.

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What It Means for You

Consumers are encouraged to monitor their water usage regularly, repair leaks promptly, and consider available support options such as prepaid meters and indigent relief. By staying informed about tariff rates and adjustments, residents can avoid surprises and contribute to sustainable water management in their cities.

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Water is an invaluable resource, knowing what you pay for and how to optimise your consumption is key to balancing household budgets and preserving this precious commodity for future generations.

Simekahle Mthethwa

I’m a creative storyteller with a passion for digital content, research, and writing. My experience… More »

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