Where to Get SASSA Help in Gauteng: Offices, Hotlines, and Support Centres

The South African Social Security Agency (SASSA) provides essential social grants and support services across Gauteng. Beneficiaries can access assistance through various offices, hotlines, and support centres throughout the province. SASSA Gauteng offices are key in helping residents find the support they need efficiently. This article outlines key locations, contact details, and digital resources.
ALSO READ: How and Where to Update Your SASSA Card Before 31 May 2025
SASSA Offices in Gauteng
Gauteng is served by numerous SASSA offices located in Johannesburg, Pretoria, and surrounding areas. These offices, integral parts of SASSA Gauteng office services, handle grant applications, card replacements, and general enquiries.
Some notable SASSA office locations and contact numbers in Gauteng include:
- 28 Harrison Street, Johannesburg, 2000
Tel: 011 241 8300
Email: [email protected] - 40 Hoofdt Street, Roodepoort, Johannesburg, 1725
Tel: 011 241 8300 - Luthuli Street, Dobsonville, Johannesburg, 1863
Tel: 011 988 0010 - Old Pretoria Road & Church Street, Grand Central, Midrand, 1685
Tel: 011 545 5900 - 87 Elston Avenue, Benoni, 1500
Tel: 081 815 1197 - 501 Pretorius Street, Arcadia, Pretoria, 0007
Tel: 012 400 2000 - 363 Pretorius Street, Pretoria Central, Pretoria, 0002
Tel: 012 392 9200 - Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152
Tel: 012 730 0325 - Orange Farm, Johannesburg, 1805
Tel: 011 213 2901
These offices, collectively known as SASSA Gauteng offices, provide a range of services including grant applications, renewals, and card collections.
Head Office and Regional Contacts
The SASSA Head Office is situated in Pretoria at:
- SASSA House, 501 Prodinsa Building, corner Steve Biko and Pretorius Streets, Arcadia, Pretoria, 0083
Tel: 012 400 2322
Toll-free: 0800 601 011
Email: [email protected]
Website: www.sassa.gov.za
This office oversees regional operations and handles escalated enquiries.
CHECK OUT: SASSA Grant Payment Issues in Gauteng: How to Resolve Delays and Problems
Hotlines and Contact Numbers
For immediate assistance, Gauteng residents can contact the following numbers:
- Gauteng Regional Office: 011 241 8320
- National Toll-Free Number: 0800 601 011
SASSA Gauteng offices offer these lines to provide information on grant status, application procedures, and complaints.
Operating Hours
Most SASSA offices in Gauteng operate from Monday to Friday. The operating hours are:
- 7:00 AM to 5:00 PM
This extended schedule at the SASSA Gauteng offices allows beneficiaries more flexibility to visit. Note that offices are closed on weekends and public holidays.
Additional Support and Tips
- To avoid long queues at SASSA Gauteng offices, it is advisable to arrive early, preferably before opening time.
- If beneficiaries are unable to visit offices due to illness, age, or disability, they may authorize a trusted family member or friend to apply or collect grants on their behalf.
- Beneficiaries should ensure their SASSA cards are updated; the deadline for card transitions was extended to 31 May 2025. After this, grants can still be accessed at Post Office branches, but card updates remain important for convenience.
By knowing where and how to access SASSA services in Gauteng, beneficiaries can efficiently manage their social grants and visit SASSA Gauteng offices for timely support. For the most accurate and updated information, always consult official SASSA resources or contact local offices directly.