How to Check Your SASSA Status Without Using Airtime

Waiting to hear back on your SRD grant application? You don’t need airtime or data to check your SASSA status. In fact, there are free, official ways to track your payment or approval; even on a zero-balance phone.

Can You Really Check Your SASSA Status Without Airtime or Data?

Yes. As of 2025, there are official, zero-rated platforms provided by SASSA and its partners that allow you to check your SRD R370 status without using mobile data or airtime. These include:

• The official SASSA SRD website
• Free chat-based services like MoyaApp
• The SASSA toll-free helpline

These options work across major South African networks such as MTN, Vodacom, Telkom, and Cell C.

Method 1: Use the Zero-Rated SASSA SRD Website

SASSA’s official SRD portal is zero-rated. This means you can visit and use the site even without airtime or mobile data, as long as you are using a supported network.

How to check your SRD status:

1. Open your phone’s browser
2. Visit the official SASSA site
3. Enter your South African ID number and the phone number used to apply
4. Click Submit
5. Your grant application or payment status will be displayed

This service is available without data charges on MTN, Vodacom, Telkom, and Cell C.

If you’re redirected to a “buy data” page, try again later or switch networks; zero-rating may be temporarily unavailable.

Method 2: Use MoyaApp (Data-Free App on Major Networks)

MoyaApp is a mobile application that lets you access services like messaging, job listings, and SASSA tools without data costs. Once installed, all features are data-free on MTN, Vodacom, Telkom, and Cell C.

How to check with MoyaApp:

1. Download MoyaApp from the Google Play Store or App Store
2. Open the app and go to the “Discover” section
3. Search for “SASSA SRD”
4. Select “Check Status”
5. Enter your ID and phone number
6. View your grant status

After the first-time installation, all usage is data-free; ideal for ongoing status checks.

Method 3: Call the Toll-Free SASSA Helpline

If you don’t have a smartphone or prefer a voice call, you can check your status by calling SASSA’s toll-free number:

0800 60 10 11

How it works:

• Call from any mobile or landline phone
• Follow the prompts for SRD grant services
• Enter your ID number when requested
• Your current application or payment status will be read to you

This line is free on all networks, and you don’t need airtime to use it.

Learn more: SASSA CEO Says Use of Biometric ID Will Enhance Security

What Not to Use If You Have No Airtime

The following options require airtime or data and are not recommended if you’re out of balance:

• USSD code (*134*7737#)
• SMS to 082 046 8553
• WhatsApp to 082 046 8553
• Private browser redirects

Always double-check you’re using a verified method before entering any personal details.

Stay Safe: Use Only Official Channels

Stick to trusted platforms when checking your grant status:

• Official SRD website
• Trusted zero-rated Moyaapp
• 0800 60 10 11 – Toll-free support line

Frequently Asked Questions

Q: Is the SASSA SRD site really free to use?
A: Yes. It’s zero-rated on MTN, Vodacom, Telkom, and Cell C. You won’t be charged data.

Q: Can I check someone else’s status?
A: Yes, if you have their ID and the cellphone number they used to apply.

Q: Why does it say “Pending”?
A: It means your application is still being reviewed. This can take time due to identity and income verification.

Q: What if my application isn’t found?
A: Ensure the ID and number match what was submitted. If the problem persists, call SASSA’s toll-free number for help.

You don’t need to spend a cent to stay informed about your SASSA SRD R370 grant. Whether you use the zero-rated SASSA website, the data-free MoyaApp, or the toll-free SASSA helpline, you can check your status even if you have no airtime or data. These tools are officially supported, reliable, and accessible across all major networks in South Africa.

Staying informed about your grant status shouldn’t be a luxury. By using these free methods, you can take control of your application or payment updates without extra cost and without falling for scams or unofficial shortcuts.

For the latest updates, always refer to sassa.gov.za or contact the official helpline at 0800 60 10 11.