Business Administration Services Learnerships at Tracker

Tracker, a leading provider of advanced tracking solutions, is excited to offer an opportunity for individuals seeking to grow their skills in business administration. The Business Administration Services Learnership is designed for candidates interested in developing their business administration skills while gaining hands-on workplace experience.

Aligned with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595), this learnership provides a structured pathway to enhance administrative competencies. 25 Learners will be placed in key departments, including Customer Engagement and Acquisitions & Scheduling.

Business Administration Services Learnerships

• Listing Reference: track_001443
• Listing Status: Online
• Apply by: 21 August 2025
• Location: Randburg, South Africa
• Contract: Apprenticeship
• Industry: IT & Internet
• Job Category: Call Centre and Telesales
• Remuneration: Market Related
• EE Position: Yes

Responsibilities

The Business Administration Services Learnership at Tracker offers a comprehensive training experience, combining both theoretical learning and practical workplace activities. Learners will have the chance to:

• Perform general administrative tasks such as filing, record-keeping, and data capturing.
• Attend weekly theoretical sessions to support the learning process.
• Assist in document preparation, including reports, presentations, and spreadsheets.
• Manage communications via email, telephone calls, and in-person interactions.
• Provide customer service and support to internal and external stakeholders.
• Be a key player in resolving client queries, ensuring that customers’ issues are addressed promptly and effectively, and maintaining company standards.
• Contribute to maintaining departmental Abandonment Rate and Service Level standards.
• Capture client data accurately while assisting clients with queries.
• Manage financial and legal queries, contributing to the retention of customers through excellent customer service.
• Participate in post-installation testing and unit-related investigations, offering first-line technical support.
• Adhere to schedules and work efficiently within a pressurized environment to meet customer service goals.

Learners will also be expected to demonstrate flexibility, working in various roles as needed, ensuring exceptional service and professional standards are met within the Customer Service Division.

Minimum Requirements

• Age: 18-35
• Nationality: South African citizen with a valid ID.
• Education:
  • Matric certificate with Level 4/D in English and Level 3/E in Mathematics or Maths Literacy.
  • No criminal record.
• Skills:
  • Basic computer literacy (MS Office – Word, Excel, PowerPoint, and Outlook).
  • Strong communication skills (verbal and written).
  • Ability to work in a structured, professional environment.
  • Positive attitude, eagerness to learn, and strong work ethic.
  • A passion for customer service with a professional attitude at all times.
  • Ability to thrive in a fast-paced, dynamic, and pressure-filled environment.
  • Excellent interpersonal skills and attention to detail.

Candidates should be currently unemployed and not studying.

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Application Process

Interested candidates who meet the requirements should submit the following documents:

1. CV
2. Certified copy of ID
3. Certified copy of Matric certificate
4. Any relevant qualifications or certificates

Preference will be given to applicants from designated groups, in line with Tracker’s policies. Individuals with disabilities are encouraged to apply.

If you do not hear from Tracker within four weeks, consider your application unsuccessful.

Benefits

• Stipend: A minimal stipend will be provided to assist with basic expenses during the 12-month learnership.
• Training & Experience: Comprehensive practical and theoretical learning to help you build a strong foundation in business administration.

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Don’t miss this exciting opportunity to kick-start your career in business administration while contributing to a renowned brand in the IT & internet sector. Apply for the Business Administration Services Learnership at Tracker today!