Why Are Vehicle Recalls on the Rise?

Vehicle recalls are becoming increasingly common in the country, and for many drivers, the sudden notification that their car may have a safety defect can be alarming. Recent announcements by major manufacturers like Ford and Volkswagen have reignited public interest and concern around this issue. But what’s driving the surge in recalls? And more importantly, what should South African motorists do when faced with one?

A Closer Look at the Recent Recalls

Several major carmakers have issued safety-related recalls in recent weeks, prompting strong public responses and official action from the National Consumer Commission (NCC). Here’s a breakdown of the most notable recalls affecting drivers in the country:

• Ford South Africa
  • Models affected: EcoSport, Puma, Everest and Ranger
  • Issue:
    • Camshaft sprocket fracture in 3.0 V6 engines
    • Loose drive shafts in EcoSport models
    • Fuel line chafing risk in Puma SUVs
  • Vehicles recalled: Over 1,000 units in Southern Africa
• Volkswagen South Africa
  • Model affected: New Polo Sedan
  • Issue: Faulty rear seatbelt due to a sewing defect that may cause failure in a crash
  • Vehicles recalled: Over 250 units (building on an earlier recall of 18 vehicles)
• Volvo South Africa
  • Model affected: XC90 plug-in hybrid
  • Issue: Brake system malfunction
  • Vehicles recalled: 26 units
• Toyota South Africa / Hino Trucks
  • Model affected: Hino 500 trucks (SKD and CBU)
  • Issue: Incorrect or missing parking brake release tools
  • Vehicles recalled: Over 6,700 units

In each case, affected consumers are advised to book an inspection with an authorised dealership immediately. These checks and any necessary repairs are carried out at no cost to the vehicle owner.

Why Are Vehicle Recalls Becoming More Common?

Several factors are contributing to the increase in recalls, both globally and in the country. One key reason is the complexity of modern vehicles. Today’s cars are far more technologically advanced than those of even a decade ago, with integrated electronics, software systems, and sensors that manage everything from engine performance to safety features. This complexity increases the risk of component failure, especially when parts are sourced from global suppliers.

Another significant driver is stricter safety regulation. In South Africa, the Consumer Protection Act compels manufacturers to notify the NCC of any product defect that could pose a risk to consumers. Regulators now keep a closer eye on manufacturer obligations, meaning more recalls are being issued to stay in line with the law.

Improved transparency and faster communication also play a part. In the past, carmakers may have hesitated to issue a recall for fear of damaging their brand. Now, swift action and public notification are viewed as responsible and legally required steps, especially when safety is on the line.

What Should You Do if Your Car Is Recalled?

If your car is affected by a recall, the first and most important thing to remember is don’t panic, but do take action.

1. Check Your Vehicle’s Status:
   Use your vehicle’s VIN (Vehicle Identification Number), usually located on your dashboard or inside your driver-side door, to search recall notices on the manufacturer’s website. Ford, Volkswagen, and other brands in South Africa offer online tools where you can input your VIN to see if your vehicle is part of any recall.
2. Contact an Approved Dealership Immediately:
   If your car is affected, book it in with an approved dealership as soon as possible. Repairs and inspections linked to recalls are free of charge. Ignoring the issue could compromise your safety and that of others on the road.
3. Take Recall Notices Seriously:
   Even if the problem seems small—like a seatbelt adjustment or a fuel sensor issue—it could have major consequences in an emergency. Acting quickly helps ensure your vehicle remains roadworthy and legally compliant.
4. Stay Informed:
   Keep an eye on news outlets and official channels such as the NCC for updates on recalls. Sign up for recall alerts through your vehicle’s manufacturer if available. Awareness is key to staying safe.

Don’t Wait Until It’s Too Late

The growing number of recalls may seem concerning, but it also shows that the system is working. Manufacturers are stepping up to correct faults, and regulators like the NCC are holding them accountable.

Whether you drive a compact hatchback or a bakkie, staying on top of recall information is part of responsible vehicle ownership. If you’ve received a notice or seen your model listed in recent headlines, take the time to follow up. The fix might be simple, but the peace of mind and the safety are priceless.

Related article: Ford Recalls Over 5,700 Vehicles Including EcoSport, Puma, & More