How to File UIF Claims for Domestic Workers

In South Africa, domestic workers are entitled to unemployment benefits through the Unemployment Insurance Fund (UIF) when they face periods of unemployment.

This guide explains the process of registering domestic workers for UIF, making contributions, and filing claims, ensuring your domestic worker receives the financial support they are entitled to.

Register Your Domestic Worker for UIF

The first step in securing benefits for a domestic worker is registering them with the UIF. This step is essential if the worker works more than 24 hours per month. Employers must also be registered with UIF to ensure they can make the necessary contributions.

To register your domestic worker, you’ll need to complete two key forms:

1. UI-19 (Application for Registration as an Employer of Domestic Employees): This form is required for the employer to register as an employer of domestic workers.
2. UI-8D (Employer’s Declaration of Employees): This form contains the employee’s details and confirms their employment.

These forms can be submitted via fax (012 337 1636), email ([email protected]), mail, or by visiting your nearest Labour Centre. While it can take up to five weeks for the registration process to be completed, once registered, you will receive a reference number.

This number will be important for future transactions and updates on the online platform called uFiling.

Once you receive the UIF reference number, you can register online at www.ufiling.gov.za, where you will be able to access the platform for submitting contributions and viewing updates on your domestic worker’s UIF benefits.

Make Monthly Contributions

Both the employer and the domestic worker contribute to UIF. The contribution rate is set at 1% of the employee’s monthly salary from both the employer and the worker, totaling 2%. These contributions are vital for ensuring that domestic workers are covered for unemployment, maternity leave, and illness.

Contributions must be paid by the 7th of every month to avoid penalties. The payment can be made through the UIF portal, or the South African Revenue Service (SARS), where you can make UIF payments along with other taxes. It is crucial to stay on top of these payments so that your domestic worker can claim benefits if needed, and to ensure there are no penalties or fines for non-payment.

When Your Domestic Worker Needs to Claim UIF

At some point, your domestic worker may need to claim UIF benefits. This could be due to a temporary unemployment situation, illness, or maternity leave. In such cases, the domestic worker must apply for UIF benefits in person at their nearest Labour Centre. The process of claiming UIF benefits is straightforward, but there are several important documents that the worker must provide.

Required Documents for UIF Claims:

• A valid 13-digit South African ID or passport: This is to confirm the worker’s identity and citizenship status.
• UI-19 form (Employment History): This form must be completed by the employer, providing information about the worker’s employment status and details of their contributions.
• UI-2.8 form for banking details: The worker must fill out this form to provide their banking information. It should be signed by the bank and include a stamped bank statement.
• Workseeker form: This form needs to be completed by the worker to apply for UIF benefits.
• Last two pay slips: These documents are needed to confirm the worker’s employment and salary.

Once the worker has all these documents, they must visit the Labour Centre and submit the required paperwork to begin the claim process.

Claim Process at the Labour Centre

At the Labour Centre, the claimant will sign an unemployment register and be issued UI-6A forms, which they will need to sign approximately every four weeks to confirm they remain unemployed. These regular signings help keep the claim active and ensure that payments continue.

Once the forms are signed and processed, UIF payments will be made directly into the worker’s bank account, typically within a few days. It is important to note that if the worker is still unemployed after the first payment, they must continue to sign every four weeks to ensure they continue receiving their UIF benefits.

Using uFiling for Employers and Employees

The UIF has an online platform called uFiling that simplifies many aspects of managing UIF contributions and claims.

For Employers:

• Employers can use uFiling to register new domestic workers, update their details, and make monthly contributions.
• Employers can also monitor the status of claims made by their employees and ensure that all required payments have been made.

For Employees:

• Domestic workers can use uFiling to apply for UIF benefits such as unemployment, maternity leave, and illness benefits.
• They can also view the status of their claims and update any personal or employment details as needed.

Important Notes About UIF Claims for Domestic Workers

It is crucial for both employers and domestic workers to follow the UIF regulations closely. Failure to do so may result in fines or the worker’s ineligibility to claim UIF benefits. Here are some key points to remember:

• Absconding or Voluntary Resignation: If a domestic worker leaves their job without notice or absconds, they are not eligible to claim UIF benefits.
• Employer Responsibility: Employers are responsible for registering their domestic workers and ensuring that all monthly UIF contributions are paid. Failure to make these contributions on time may result in penalties.
• No UIF Number for Employees: Unlike other employees who are given individual UIF numbers, domestic workers do not receive a personal UIF number. Instead, the employer’s UIF registration number is used for their claims.

Check also: Top Mistakes That Delay UIF Payments and How to Avoid Them

By following the steps outlined above, you can ensure that your domestic worker is properly registered for UIF and is able to claim the benefits they are entitled to in times of need. UIF provides essential financial support for unemployment, maternity, and illness, giving domestic workers the security they deserve. By registering, making contributions, and guiding your worker through the claims process, you help contribute to their financial well-being and protect them in times of hardship.

Make sure to keep up with the UIF requirements to avoid penalties and to ensure your worker’s coverage remains active.