How to Check Your Status on the RDP Housing Waiting List

The Reconstruction and Development Programme (RDP) has been an essential initiative by the South African government aimed at providing affordable housing to low-income households. Over the years, the RDP housing programme has helped many South Africans acquire homes.

However, with thousands of people applying for these houses, checking your status on the RDP housing waiting list can sometimes seem like a challenging task. But don’t worry; there are various ways to check your status, and we’ve got you covered in this guide.

Understanding the RDP Housing Waiting List

Before diving into how to check your RDP housing application status, it’s important to understand the waiting list process. When you apply for RDP housing, your application is placed on a national waiting list. The Department of Human Settlements (DHS) reviews applications based on various factors such as your income, current housing situation, and your family’s needs.

The RDP waiting list is extensive, with many people applying for housing every year. As a result, the process can take a long time, sometimes years, before you are allocated a home. That said, you need to be patient, and the best way to stay informed is by regularly checking your status. Below are the different ways you can check your status on the RDP housing waiting list.

1. Online via the Housing Subsidy System (HSS) Portal

The Housing Subsidy System (HSS) Portal is one of the easiest and most efficient ways to check your RDP housing status. The HSS system allows you to view your application status in real time. It is an official portal provided by the Department of Human Settlements, and using it will give you immediate feedback on your application.

How to Use the HSS Portal

1. Visit the HSS Online Portal:
   Head over to the official portal at hssonline.gov.za.
2. Enter Your Details:
   On the homepage, look for the “My Housing Subsidy” section. Enter your 13-digit South African ID number into the required field.
3. Login with Your Credentials:
   If prompted, log in using your email and password. You will also need to enter a One-Time PIN (OTP), which will be sent to your mobile phone for verification purposes. This helps ensure that only you have access to your personal information.
4. Check Your Status:
   Once logged in, you will be able to view your housing application status and see where you stand on the waiting list.

This method is ideal for those who are comfortable with technology and have access to a computer or smartphone. It’s fast, simple, and nationwide, making it the most efficient way to check your status online.

2. By Phone

If you’re not familiar with online systems or simply prefer speaking to someone directly, checking your RDP status over the phone is another viable option.

How to Check Your Status by Phone

• Call the Department of Human Settlements Hotline:
  Dial the toll-free number 0800 146 873. This hotline is open during weekdays from 08:00 AM to 03:30 PM. An official from the Department will verify your identity by asking for your personal information and will provide you with your current housing status.
• Provincial Numbers:
  Depending on your province, you may also contact local municipal offices for more specific details. Some provincial numbers include:
  • Gauteng: 011 355 4000
  • Western Cape: 079 769 1207
  These numbers will direct you to local authorities who can help you with your application status.

3. By SMS

For those who prefer a quicker, no-hassle option, sending an SMS is another easy way to check your status. This method is simple and requires no internet access.

How to Check Your Status by SMS

1. Send Your ID Number:
   Send an SMS containing your 13-digit ID number followed by your surname to 44108.
2. Wait for a Response:
   Once your message is received, you will get an automated reply with the current status of your housing application.

Keep in mind that standard SMS charges may apply depending on your service provider. However, this method is perfect for those who don’t have access to a computer or the internet and want a quick response.

4. By Email

If you prefer written communication, you can also check your RDP housing status by sending an email to the Department of Human Settlements. This method is also useful if you want a record of your inquiry for future reference.

How to Check Your Status by Email

1. Compose an Email:
   Send an email to [email protected]. In your message, be sure to include your personal details, including your ID number, contact information, and any relevant housing application information.
2. Request Your Status:
   Politely request your housing application status in the email. You may also want to inquire about any updates or steps that you should take next.
3. Wait for a Response:
   The Department of Human Settlements should reply with information regarding your application status. Keep in mind that this might take a little longer than other methods.

5. In Person

If you prefer to speak with someone face-to-face, you can always visit your nearest provincial or municipal housing office. This option is helpful if you need more detailed information or need to resolve any issues with your application in person.

How to Check Your Status In Person

1. Find Your Nearest Office:
   Look up the address of your nearest provincial or municipal housing office. You can do this by calling the hotline or checking online for your local housing office location.
2. Bring Your Documents:
   Bring along your housing application documents, such as Form C, to verify your identity and housing status.
3. Speak to an Official:
   An official at the office will assist you with checking your status and provide you with any other relevant information.

This is a more personal way to check your status but may take more time and effort compared to other methods.

For Western Cape Residents

If you live in the Western Cape, there’s an additional method to check your housing status online. The City of Cape Town has its own Housing Waiting List Portal that allows you to track your status directly.

How to Use the Western Cape Portal

1. Visit the Portal:
   Go to the City of Cape Town’s Housing Waiting List Portal at web1.capetown.gov.za/web1/hwl2012online.
2. Enter Your ID Number:
   Just like the HSS portal, you will need to enter your ID number to access your application details.
3. Check Your Status:
   The system will provide immediate feedback on your housing application status.

This tool is specific to residents in the Western Cape but is just as efficient as the other methods.

Additional Tips to Stay Updated

• Update Your Contact Information: It is essential to keep your contact details, such as your address, phone number, and employment status, updated with the Department of Human Settlements. This ensures that you receive notifications when your house is ready.
• Be Patient: The RDP housing process is long, and the waiting list can take several years to go through. Regularly checking your status will help you stay informed and better prepared.
• Check Frequently: Given the long waiting times, it’s advisable to check your status regularly to ensure that you don’t miss important updates regarding your application.

Check also: Smart Tips to Avoid RDP Housing Scams in Gauteng

Checking your RDP housing waiting list status is a simple process once you know the various methods available. Whether online, by phone, SMS, email, or in person, you have several options to stay updated on your housing application.

The most important thing is to stay informed and be patient as the process can take time. By regularly checking your status and ensuring that your contact details are updated, you can ensure that you don’t miss any important developments related to your RDP housing application.