Using Technology to Help Control Gambling Habits

Jessica Matabola21 July , 2025

Gambling is a favourite pastime for many South Africans. From lotteries and sports betting to online casinos, millions enjoy the thrill of the game. But for some, gambling can become more than just fun; it can turn into a serious problem. Thankfully, technology is stepping in to help people control gambling habits and stay safe while enjoying the game.

ALSO READ: Top Helplines and Support Groups for Gambling Addiction in South Africa

Why Controlling Gambling Habits Matters

With the rise of online gambling, placing bets has become easier than ever. While this convenience is great for players, it also increases the chances of developing unhealthy gambling habits. The South African Responsible Gambling Foundation (RFG) estimates that around 3% of adults in South Africa might face challenges with problem gambling.

To help prevent gambling from becoming harmful, technology is being used more and more to provide support and keep things in check.

How Technology Helps Control Gambling Habits

1. Setting Limits and Taking Breaks

Many gambling sites in South Africa now offer tools that let players control how much time and money they spend. Through self-exclusion programs, users can choose to take breaks or even block themselves from gambling for a set period. Technology makes it easy to set daily or monthly deposit limits and restrict losses.

The National Responsible Gambling Programme (NRGP) encourages these tools because they help players manage their habits before things get out of hand.

2. Watching for Risky Behaviour with AI

Some gambling platforms use smart technology like artificial intelligence (AI) to spot risky gambling patterns. For example, if someone is betting more often than usual or chasing losses, the system can flag this behaviour. The operator can then send helpful messages or suggest taking a break.

While this technology is common worldwide, it’s still growing in South Africa. Some local companies are beginning to use AI, which could mean better support for players soon.

3. Handy Apps for Support and Tracking

There are apps created by groups like the South African Responsible Gambling Foundation that help players stay in control. These apps offer quizzes to check gambling habits, tips for responsible play, and easy access to support services like counselling and helplines.

They also let players track how much time and money they spend gambling, making it easier to stay aware and avoid problems.

4. Transparency with New Technologies

Blockchain, a technology best known for cryptocurrencies, is starting to be explored in gambling to make betting more transparent and fair. It records every transaction in a way that’s hard to change or cheat.

Although still new in South Africa, blockchain promises a safer gambling environment where players can trust the system.

How Regulators and Industry Support Responsible Gambling

The National Gambling Board (NGB) and provincial authorities work to make sure gambling companies follow the rules to protect players. They support the use of technology that helps people control gambling habits and run awareness campaigns through social media and other digital platforms.

Getting Help When Needed

If gambling feels like it’s becoming a problem, South Africans have access to confidential support. Many operators provide links to counselling and help lines. You can also contact the national gambling helpline at 0800 006 008 for free, confidential advice.

Using Technology to Play It Safe

Technology can’t solve gambling problems on its own, but it is a powerful tool to help players take control. Features like AI monitoring, self-exclusion, and mobile apps make it easier to stay responsible while enjoying gambling.

With ongoing innovation and cooperation between regulators, operators, and support groups, South Africa is building a safer gambling environment where players can have fun without risking too much.