{"id":22108,"date":"2025-08-12T10:31:12","date_gmt":"2025-08-12T08:31:12","guid":{"rendered":"https:\/\/www.gauteng.net\/whats-on-g\/?p=22108"},"modified":"2026-03-12T10:03:29","modified_gmt":"2026-03-12T08:03:29","slug":"city-power-meter-audits-refusal","status":"publish","type":"post","link":"https:\/\/www.gauteng.net\/whats-on-g\/city-power-meter-audits-refusal\/","title":{"rendered":"City Power Meter Audits: How Much You\u2019ll Pay if You Refuse"},"content":{"rendered":"\n<p>Starting in 2025, City Power Johannesburg has embarked on a comprehensive meter audit across the city to address longstanding billing inaccuracies and illegal electricity connections. This initiative aims to ensure fair billing and improve service delivery. However, residents who refuse access for these audits face significant financial penalties and potential disconnection.<\/p>\n\n\n\n<p><strong>ALSO READ:<\/strong> <a href=\"https:\/\/www.gauteng.net\/whats-on-g\/upload-your-meter-readings\/\">How to Read and Upload Your Meter Readings on e-Joburg \u2013 Can It Save You Money?<\/a><\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#what-is-the-city-power-meter-audit\" data-level=\"2\">What Is the City Power Meter Audit?<\/a><\/li><li><a href=\"#why-the-audit-is-important\" data-level=\"2\">Why the Audit Is Important<\/a><\/li><li><a href=\"#what-happens-if-you-refuse-the-meter-audit\" data-level=\"2\">What Happens If You Refuse the Meter Audit?<\/a><\/li><li><a href=\"#how-to-identify-official-meter-audit-teams\" data-level=\"2\">How to Identify Official Meter Audit Teams<\/a><\/li><li><a href=\"#assistance-for-low-income-households\" data-level=\"2\">Assistance for Low-Income Households<\/a><\/li><li><a href=\"#how-to-prepare-for-the-audit\" data-level=\"2\">How to Prepare for the Audit<\/a><\/li><li><a href=\"#what-the-audit-means-for-residents\" data-level=\"2\">What the Audit Means for Residents<\/a><\/li><li><a href=\"#where-to-get-more-information\" data-level=\"2\">Where to Get More Information<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-the-city-power-meter-audit\">What Is the City Power Meter Audit?<\/h2>\n\n\n\n<p>The City Power meter audit involves inspecting and verifying all electricity meters in residential areas, including estates and complexes. Its goal is to confirm the accuracy of meter readings, identify tampered or faulty meters, and prevent illegal electricity use. The audit runs during regular business hours with official teams conducting inspections.<\/p>\n\n\n\n<div id=\"gaute-1512216259\" class=\"gaute-inbetween-content gaute-entity-placement\" style=\"margin-top: 30px;margin-bottom: 30px;margin-left: auto;margin-right: auto;text-align: center;\"><div class=\"gaute-adlabel\">Advertisement<\/div><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-1852772760112594\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-1852772760112594\" \ndata-ad-slot=\"1819787043\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\" id=\"why-the-audit-is-important\">Why the Audit Is Important<\/h2>\n\n\n\n<p>For years, residents have experienced incorrect electricity bills due to faulty meters, inaccurate readings, and illegal connections. These issues cause financial losses for the municipality and unfair charges for consumers who pay for their own electricity. City Power\u2019s audit seeks to eliminate these problems, promote transparency, and restore trust in the municipal billing system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-happens-if-you-refuse-the-meter-audit\">What Happens If You Refuse the Meter Audit?<\/h2>\n\n\n\n<p>City Power has warned that refusing to allow meter audits has serious consequences. Customers who do not cooperate may face high fines and immediate power disconnection. These penalties vary depending on the type of connection:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Single-phase connections:<\/strong> Fines can exceed R14,000, plus reconnection fees.<\/li>\n\n\n\n<li><strong>Three-phase connections:<\/strong> Penalties range from approximately R14,000 up to over R30,000.<\/li>\n<\/ul>\n\n\n\n<p>Refusal or obstruction leaves City Power no choice but to disconnect affected meters to protect the power grid and <a href=\"https:\/\/www.jacarandafm.com\/news\/news\/city-power-meter-audits-start-monday\/\" target=\"_blank\" rel=\"noreferrer noopener\">ensure accountability<\/a>.<\/p>\n\n\n\n<div id=\"gaute-2225803430\" class=\"gaute-inbetween-content gaute-entity-placement\" style=\"margin-top: 30px;margin-bottom: 30px;margin-left: auto;margin-right: auto;text-align: center;\"><div class=\"gaute-adlabel\">Advertisement<\/div><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-1852772760112594\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-1852772760112594\" \ndata-ad-slot=\"1819787043\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\" id=\"how-to-identify-official-meter-audit-teams\">How to Identify Official Meter Audit Teams<\/h2>\n\n\n\n<p>To avoid scams, City Power emphasizes verifying the credentials of meter audit personnel. All employees and contractors carry official identification cards showing photos, expiry dates, and security features like holograms. Customers can confirm authenticity by contacting City Power\u2019s Security Risk Management Control Room or city ward councillors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"assistance-for-low-income-households\">Assistance for Low-Income Households<\/h2>\n\n\n\n<p>City Power offers financial relief through programmes like the <a href=\"https:\/\/api.citypower.co.za\/ftp-service\/download-pdf\/%7Bfilepath%7D?filepath=Media_Room%2FMedia_Statements%2FCITY%20POWER%20EXTENDS%20FREE%20BASIC%20ELECTRICITY%20(FBE)%20REGISTRATION%20UNTIL%20YEAR-END.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Expansion Social Package<\/a> (ESP), granting qualifying residents Free Basic Electricity of up to 120 kWh per month. This support targets indigent households, pensioners, child-headed households, and those earning less than R7,503.01 per month. Households that comply with the meter normalisation process benefit from fee exemptions and discounted charges.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We wish to <a href=\"https:\/\/api.citypower.co.za\/ftp-service\/download-pdf\/%7Bfilepath%7D?filepath=Media_Room%2FMedia_Statements%2FCITY%20POWER%20EXTENDS%20FREE%20BASIC%20ELECTRICITY%20(FBE)%20REGISTRATION%20UNTIL%20YEAR-END.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">reiterate<\/a> that our teams will no longer respond to outage queries from customers without<br>meters or tampered meters. So, we urge everyone to take advantage of this opportunity to also avoid<br>facing a penalty fee of R14 000 for a single phase household meter.<\/p>\n<\/blockquote>\n\n\n\n<div id=\"gaute-1752771660\" class=\"gaute-inbetween-content gaute-entity-placement\" style=\"margin-top: 30px;margin-bottom: 30px;margin-left: auto;margin-right: auto;text-align: center;\"><div class=\"gaute-adlabel\">Advertisement<\/div><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-1852772760112594\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-1852772760112594\" \ndata-ad-slot=\"1819787043\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\" id=\"how-to-prepare-for-the-audit\">How to Prepare for the Audit<\/h2>\n\n\n\n<p>Residents should expect visitations during normal business hours and prepare by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensuring access to meters for audit teams.<\/li>\n\n\n\n<li>Verifying the identity of auditors.<\/li>\n\n\n\n<li>Asking questions about the audit process.<\/li>\n\n\n\n<li>Registering for financial relief if eligible.<\/li>\n<\/ul>\n\n\n\n<p>Cooperation <a href=\"https:\/\/www.sabcnews.com\/sabcnews\/city-power-resumes-meter-auditing-programme\/\" target=\"_blank\" rel=\"noreferrer noopener\">ensures the<\/a> audit runs smoothly and avoids penalties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-the-audit-means-for-residents\">What the Audit Means for Residents<\/h2>\n\n\n\n<p>Successful completion of the meter audit will lead to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improved accuracy of electricity bills.<\/li>\n\n\n\n<li>Reduction in illegal connections.<\/li>\n\n\n\n<li>Enhanced transparency in electricity usage monitoring.<\/li>\n\n\n\n<li>Better service delivery from City Power.<\/li>\n<\/ul>\n\n\n\n<p>While the audit process may cause <a href=\"https:\/\/www.citizen.co.za\/news\/south-africa\/how-much-you-could-be-fined-city-power-meter-audits\/\" target=\"_blank\" rel=\"noreferrer noopener\">minor inconvenience<\/a>, it protects residents and the municipality in the long run.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/hashtag\/CityPowerUpdates?src=hash&amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">#CityPowerUpdates<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/CityPowerServices?src=hash&amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">#CityPowerServices<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/RoodepoortSDC?src=hash&amp;ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">#RoodepoortSDC<\/a> <br><br>REGION C <br>METER AUDITS REMINDER<br><br>The meter audits take place today, 12 August 2025, in Florida View. These audits are necessary, and we urge customers to please be co-operative.<br><br>Our teams will be in: <br>\u2022Georginia from today\u2026 <a href=\"https:\/\/t.co\/Ru1czqeCEp\">pic.twitter.com\/Ru1czqeCEp<\/a><\/p>&mdash; @CityPowerJhb (@CityPowerJhb) <a href=\"https:\/\/twitter.com\/CityPowerJhb\/status\/1955122293367025970?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">August 12, 2025<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/x.com\/CityPowerJhb\/status\/1955122293367025970\" target=\"_blank\" rel=\"noreferrer noopener\">X\/Twitter<\/a><\/figcaption><\/figure>\n\n\n\n<div id=\"gaute-220979665\" class=\"gaute-inbetween-content gaute-entity-placement\" style=\"margin-top: 30px;margin-bottom: 30px;margin-left: auto;margin-right: auto;text-align: center;\"><div class=\"gaute-adlabel\">Advertisement<\/div><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-1852772760112594\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-1852772760112594\" \ndata-ad-slot=\"1819787043\" \ndata-ad-format=\"auto\" data-full-width-responsive=\"true\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><h2 class=\"wp-block-heading\" id=\"where-to-get-more-information\">Where to Get More Information<\/h2>\n\n\n\n<p>For questions or to verify audit team identities, residents can call City Power\u2019s helplines or visit their <a href=\"https:\/\/www.citypower.co.za\/customer-services\/notification\" target=\"_blank\" rel=\"noreferrer noopener\">official website<\/a>. Registration forms for relief programmes and <a href=\"https:\/\/joburg.org.za\/services_\/Documents\/Meter-Audit-FAQs.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">updates<\/a> on audit progress are also available online.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">The metering and disconnection teams are on Anderson Street in Marshalltown. A meter audit was conducted at a business operating as a pub and restaurant.<br><br>Upon inspection, the team found that although the customer is registered on the system as using a prepaid meter, the device\u2026 <a href=\"https:\/\/t.co\/6BKcf5DQP1\">pic.twitter.com\/6BKcf5DQP1<\/a><\/p>&mdash; @CityPowerJhb (@CityPowerJhb) <a href=\"https:\/\/twitter.com\/CityPowerJhb\/status\/1953415250994176318?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">August 7, 2025<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/x.com\/CityPowerJhb\/status\/1953415250994176318\" target=\"_blank\" rel=\"noreferrer noopener\">X\/Twitter<\/a><\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>City Power&#8217;s 2025 meter audit in Johannesburg aims to improve billing accuracy. Learn about penalties for refusal, verification tips, and financial relief options.<\/p>\n","protected":false},"author":15,"featured_media":22110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_focus_keyword":"","rank_math_title":"","rank_math_description":"City Power's 2025 meter audit in Johannesburg aims to improve billing accuracy. Learn about penalties for refusal, verification tips, and financial relief options.","footnotes":""},"categories":[47],"tags":[10078,819,2525,2161,5747,5756],"class_list":{"0":"post-22108","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-city-of-johannesburg-coj","9":"tag-city-power","10":"tag-electricity","11":"tag-electricity-disconnections","12":"tag-electricity-utility","13":"tag-power-supply"},"_links":{"self":[{"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/posts\/22108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/comments?post=22108"}],"version-history":[{"count":7,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/posts\/22108\/revisions"}],"predecessor-version":[{"id":22127,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/posts\/22108\/revisions\/22127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/media\/22110"}],"wp:attachment":[{"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/media?parent=22108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/categories?post=22108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gauteng.net\/whats-on-g\/wp-json\/wp\/v2\/tags?post=22108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}